Discount Cycles

Easy Returns - 28 day return policy

At Discount Cycles our priority is to ensure that you are highly satisfied with your purchase. In the unlikely event that you are not, please feel free to return your goods within 28 days of the purchase date for a full exchange or refund.

Any item including bikes can be returned to us for any reason provided it is returned in 'showroom condition' with its original packaging and with a valid receipt.

Returns can be made at any Discount Cycles store (not just the one you purchased at), including purchases made online.  Or you can return your purchase by post.

Refunds will be processed using the same method of payment used for the original purchase. Credit & debit card refunds must be made to the card used for the original purchase, cheque payments will be refunded in cash but due to banking restrictions can only be refunded at least 14 days after the original purchase date.  Due to the high incidence of fraud we regret that we are unable to offer any refund without a valid receipt.

All returns (unless for faulty goods ) must be paid by the customer.